Setup guide
SmartSTB on your LG Smart TV, step by step
To get SmartSTB on your LG Smart TV, install it from the LG Content Store, open it, and sign in with the details Ultra 8K IPTV sends on WhatsApp. Budget five to ten minutes, most of it typing with the remote.
- No contract
- 7-day refund
- Login in ~60s

SmartSTB is a paid app; its fee goes to the developer, separately from your IPTV plan. Whether it plays 4K depends on the model, so check the spec sheet before choosing 4K feeds. There's no contract and no card on file waiting to be charged again: plans are prepaid, with a 7-day refund window.
Have these ready
- The MAC address SmartSTB shows in its settings, to send with your order
- LG TV software updated, so the Content Store shows current apps
- Budget 10 Mbps per HD screen and 25 Mbps per 4K screen, then add headroom for everyone else online
- A faster way to type: the Magic Remote pointer, or a USB keyboard
Step by step: SmartSTB on the LG Smart TV
- Choose a plan on the pricing page and order on WhatsApp; your server URL, username and password arrive in about 60 seconds.
- Open the LG Content Store (labeled Apps on recent webOS versions), search for SmartSTB and install it.
- Find the MAC address in SmartSTB's profile settings and send it to us on WhatsApp so it can be registered.
- Paste the portal URL we reply with into SmartSTB's portal settings and restart the app.
- Let SmartSTB download the channel list and guide (a minute or two the first time), then add your regular channels to favorites.
The first time you open it
SmartSTB loads the portal on start. Expect a menu with live TV, video on demand and settings tiles, much like a MAG box. The channel list arrives first, the guide shortly after.
Troubleshooting
- "Portal not found" or a blank screen: check the URL, including any trailing /c/, and confirm the MAC was registered.
- SmartSTB closes on its own: clear its cache, restart the LG Smart TV, and reinstall if it keeps happening.
- Channels but no guide: refresh the EPG in SmartSTB's settings, or give it a few minutes after the first sign-in.
- Buffering on sports only: run a speed test on the LG Smart TV. Below about 25 Mbps, use the HD version of the channel.
Settings that help on the LG Smart TV
- Install TV software updates; the app store serves builds matched to your firmware.
- Switch the picture mode to Standard or Sports for live games; Vivid looks harsh on compressed feeds.
- Use the TV's Ethernet port when the router is close.
- Portal URL: leave it exactly as sent, including any trailing /c/.
FAQ
Questions people ask us
Not covered here? Send it on WhatsApp and a person on the support desk will answer, any hour of the day.
Can I use the same Ultra 8K IPTV login on the LG Smart TV and another device?
Do I have to pay for SmartSTB on the LG Smart TV?
What if SmartSTB won't sign in?
Can SmartSTB play 4K on the LG Smart TV?
Up next
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7-day refund window
One login. Every screen in the house.
35,000+ live channels in up to 8K from $10.42 a month. Order on WhatsApp and your details arrive about a minute later. No contract to sign.
