Guide
How Do I Reset My IPTV: Every Step
“How do i reset my IPTV” is a routine job that takes a minute once you know where the option lives. Here's the safe way to do it, and what it does and doesn't remove.
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The plain answer comes first, then the detail behind it, then the practical next steps.
Which reset does what
- Restart: close the app completely (Force stop) and open it again. Clears a stuck stream without touching settings.
- Refresh: reload the playlist or the guide from the server, so new channels and listings appear.
- Clear cache: delete temporary files the app has stored. Settings and logins stay.
- Clear data or reset: return the app to a fresh install. Logins, favorites and settings go, so note them first.
- Remove a profile: delete one saved login from the player, leaving the app installed.
Before you reset anything
Keep the login message, note which channel groups you hid and, if the player can back up its settings, save a backup first. A full reset is rarely needed: most problems clear with a restart or a cache clear, and a reset only adds the job of setting everything up again.
Restart and clear the cache
- Close the app fully. Force stop the IPTV app from the device's app settings, or swipe it away on a phone.
- Clear the cache. Use Clear cache in the app settings; on iPhone and iPad, offload or reinstall the app instead.
- Restart the device. Turn the device off and on again to clear its memory.
- Reopen and reload. Open the app and let the playlist and guide reload.
- Refresh the playlist. If channels look out of date, use Update or Refresh in the playlist settings.
Next steps
- Pick a plan: $24.99 for a month, or $125 for a year (about $10.42 a month).
- Order on WhatsApp; the login arrives in about 60 seconds.
- Install a player such as TiviMate, IPTV Smarters Pro or IBO Pro Player.
- Sign in, load the guide, and if it isn't for you, ask for a refund within 7 days.
FAQ
Questions people ask us
Not covered here? Send it on WhatsApp and a person on the support desk will answer, any hour of the day.
What is the difference between restarting the app and the device?
Does restarting the router help?
How often should I clear the cache?
Will clearing the cache delete my login?
Does removing a profile cancel my plan?
Will a refresh add new channels?
Up next
Where to go from here
Plans and ordering
Devices and players
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One login. Every screen in the house.
35,000+ live channels in up to 8K from $10.42 a month. Order on WhatsApp and your details arrive about a minute later. No contract to sign.