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Ultra 8K IPTV
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Setup guide

The portal on your MAG 524, step by step

The MAG 524 needs no player app: it logs in to a portal tied to its MAC address. Send the MAC with your Ultra 8K IPTV order, type one portal URL into the box settings, and reboot. Once the MAC is registered, it takes about five minutes.

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Setup guide

There is nothing to buy or install: the portal is part of the box software. The MAG 524 decodes 4K, so 4K feeds play at full resolution on a 4K screen. Plans are prepaid and never auto-renew, and you have 7 days to ask for your money back.

Prep, in four lines

  • The MAC address from the label under the box (it starts with 00:1A:79), to send with your order
  • The box on its latest firmware and connected to the router, ideally by Ethernet
  • A 25 Mbps line handles one 4K stream comfortably; HD needs roughly 10 Mbps per screen
  • A faster way to type: a USB keyboard plugged into the box

Step by step: MAG Portal on the MAG 524

  • Pick a plan length and open the order chat on WhatsApp. A MAG line is registered to the box's MAC address, so the MAC goes in the same message, and the reply holds a portal URL instead of a username and password.
  • Copy the MAC address printed on the label under the box. Every MAG MAC begins with 00:1A:79, which helps you spot a typo.
  • Include that MAC in your WhatsApp order. The line is registered to it, so the box needs no username or password.
  • On the box, go to Settings > Servers > Portals, enter the portal URL from our reply as Portal 1, and press OK to save.
  • Reboot from the settings menu. The box connects to the portal on the way up and loads the channels.
  • Once the channels load, add the ones you watch to a favorites list in the portal so the first screen shows them.

The first time you open it

After the reboot, the MAG 524 opens the portal: tiles for live TV, video on demand and settings. The channel list arrives first and the guide shortly after, and the number keys on the remote jump straight to a channel.

Settings that help on the MAG 524

  • Use the box's Ethernet port.
  • Set the output resolution to match your TV.
  • Number keys on the remote jump straight to a channel position.
  • Portal URL: keep it exactly as sent, including any trailing /c/.

Common problems and fixes

  • "Portal not found" or a blank screen: check the portal URL, including any trailing /c/, and confirm the MAC registered on your line matches the label on the MAG 524.
  • Buffering on sports only: run Ethernet to the MAG 524; MAG boxes are happiest wired.
  • Channels but no guide: give the portal a few minutes after the reboot; the guide loads after the channel list.
  • Wrong start times in the guide: set the time zone in the box settings.

FAQ

Questions people ask us

Not covered here? Send it on WhatsApp and a person on the support desk will answer, any hour of the day.

Can the same Ultra 8K IPTV plan cover the MAG 524 and another device?

Yes, if you order the extra screen. The MAG 524 signs in by its MAC address, while phones, sticks and TVs use a username and password, so say which devices you have when you order and both are set up on one plan. Up to 3 screens can play at once on one plan; on the 12-month length, two screens cost $200 in total instead of $125.

Do I have to pay for MAG Portal on the MAG 524?

No. There is nothing to buy or install: the portal is part of the box software. Your IPTV plan is the only cost, from $10.42 a month on the yearly option.

What if the portal won't load on the MAG 524?

"Portal not found" or a blank screen: check the portal URL, including any trailing /c/, and confirm the MAC registered on your line matches the label on the MAG 524.

Can MAG Portal play 4K on the MAG 524?

The MAG 524 decodes 4K, so 4K feeds play at full resolution on a 4K screen. The channel also needs a 4K source and about 25 Mbps on your line.

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